Hospice and palliative care organizations face a technology environment that is rapidly evolving and increasingly high-stakes. Regulatory complexity, CAHPS survey accountability, EVV compliance mandates, and a wave of M&A consolidation are driving demand for EHR implementations, system migrations, and specialized IT talent that the traditional healthcare staffing market is not built to serve.

HealthTECH Resources brings 27 years of healthcare IT consulting to the hospice and palliative care space. We staff certified analysts, implementation consultants, trainers, project managers, and revenue cycle specialists across every major hospice EHR platform, including Netsmart myUnity, Axxess Hospice, WellSky, Brightree, HEALTHCAREfirst, and cross-platform integration environments. Whether you’re implementing a new system, migrating data after an acquisition, or trying to stabilize operations after a go-live, we provide the people and the expertise to get it done.


Why Hospice IT Is Different

Hospice EHR systems are not simplified versions of hospital EHRs. They carry their own clinical, regulatory, and operational complexity, and they require consultants who understand that complexity firsthand. A hospital Epic analyst cannot walk into a Netsmart myUnity environment and be productive on day one. The workflows, the documentation standards, and the reimbursement models are fundamentally different.

Hospice-specific IT challenges include:

  • Interdisciplinary Group (IDG) documentation across nursing, social work, chaplaincy, and volunteer services
  • Plan of Care management with symptom tracking, bereavement care plans, and face-to-face (F2F) documentation requirements
  • Medicare hospice billing across all levels of care: routine, continuous, general inpatient (GIP), and respite
  • NOE and NOTR submission workflows and election statement compliance
  • CAHPS Hospice Survey integration and quality measure tracking
  • EVV (Electronic Visit Verification) compliance for state Medicaid programs
  • Multi-site data migration and system consolidation driven by M&A activity

We staff consultants who understand these workflows because they’ve worked inside them, not because they’ve read about them.


Have an open hospice or palliative care IT role?

Send us the job description and we’ll have a shortlist of vetted, bench-ready candidates in your inbox within 48 to 72 hours. No commitment, no contract required to see profiles.

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Netsmart myUnity Consulting & Staffing

Netsmart myUnity is one of the most widely deployed platforms in hospice, home health, and palliative care. It’s also one of the most complex, spanning clinical documentation, interdisciplinary team workflows, hospice-specific billing, and regulatory reporting in a single integrated environment. Finding consultants who can build and optimize in myUnity requires a different talent pool than traditional hospital EHR staffing.

Our Netsmart myUnity consulting covers:

  • Assessments and care planning for MDS, OASIS, and hospice-specific documentation
  • IDT (Interdisciplinary Team) documentation configuration and workflow design
  • eMAR and medication management module build and optimization
  • Symptom management, bereavement management, and palliative care documentation modules
  • PDPM and hospice billing configuration (GIP, routine, respite, continuous)
  • Referral and intake management, scheduling, and visit management
  • EVV setup and compliance configuration
  • Volunteer management module implementation
  • Quality measures, CAHPS survey tracking, and compliance reporting dashboards

Whether you need a full implementation team or a single myUnity analyst to support an optimization sprint, we match the engagement to the need.


Axxess, WellSky, Brightree & Additional Platform Support

Not every hospice organization runs Netsmart, and the platform landscape in this space is more fragmented than in hospital EHR markets. We staff hospice IT roles across Axxess Hospice, WellSky, Brightree, HEALTHCAREfirst, and legacy or niche platforms that may not have large national consulting benches behind them. That gap is exactly where we operate.


Axxess Hospice

Plan of Care management, IDG notes, F2F documentation, symptom and pain management modules, chaplain and social work documentation, Medicare hospice billing (all levels of care), NOE/NOTR submissions, scheduling and visit management, pharmacy integration, and CAHPS survey analytics.


WellSky

OASIS and hospice assessments, IDT/IDG documentation, eMAR, palliative symptom tracking, bereavement modules, PDGM and hospice billing, EVV, referral management, outcome tracking, and Star Ratings dashboards.


Brightree Hospice

Plan of care, IDG documentation, physician orders, medication management, bereavement tracking, Medicare hospice claims across all benefit periods, NOE and election statement workflows, revenue cycle management, and pharmacy/DME integration.


HEALTHCAREfirst

Plan of care, IDG documentation, bereavement management, volunteer coordination, Medicare hospice billing, CAHPS survey analytics, quality benchmarking, and referral/intake workflows.


If your organization runs a platform not listed here, reach out. Our consulting network spans the full vendor landscape in post-acute and hospice care, and we can likely source talent for your environment.


M&A Integration, Data Migration & System Consolidation

The hospice and palliative care industry is in the middle of a significant consolidation cycle. Organizations like The Ensign Group, Genesis HealthCare, ProMedica Senior Care, Life Care Centers of America, Brookdale Senior Living, and Trilogy Health Services are actively growing through acquisition, and each new facility brings its own EHR environment, data structure, and operational workflows. Bringing those systems into alignment while maintaining uninterrupted regulatory reporting and care delivery is one of the most complex IT challenges in the industry.

We provide hospice IT consulting specifically for M&A and system consolidation scenarios:

  • Multi-site EHR migration planning and execution
  • Legacy system data extraction, mapping, and validation
  • Cross-platform data migration between hospice EHR systems
  • Workflow standardization across newly acquired facilities
  • Regulatory reporting continuity during system transitions (Medicare, Medicaid, CAHPS)
  • Interoperability consulting: HL7, FHIR, API management, and HIE connectivity
  • Go-live staffing and cutover support for consolidated environments

If you’re integrating newly acquired facilities onto a unified EHR environment, we help you get to a single platform, a single workflow standard, and a clean data foundation without disrupting care delivery or compliance.


Go-Live, Optimization & Training

Hospice go-lives carry a different risk profile than hospital deployments. Clinical staff are often mobile, documentation happens in the field, and any system disruption has a direct and immediate impact on patient care, family communication, and regulatory compliance. We provide go-live support, post-go-live optimization, and training services designed for the realities of hospice IT operations.

  • At-the-elbow and remote go-live support for hospice EHR deployments
  • Post-go-live system remediation, workflow tuning, and configuration adjustments
  • End-user training and instructional design for clinical, billing, and operational staff
  • CAHPS survey readiness and quality measure optimization
  • EVV compliance configuration and staff training
  • Mobile documentation workflow training for field-based clinicians

We’ve supported go-lives across complex, multi-site healthcare environments, and we bring that operational discipline to every hospice engagement.


Roles We Staff for Hospice & Palliative Care IT

Hospice IT departments are lean, and the roles they need to fill are specialized. Whether you’re looking for a single analyst to carry a build cycle or a project team to run an implementation, we staff across the full range of hospice and palliative care IT functions.

Implementation & Build

  • EHR Implementation Consultants (Netsmart, Axxess, WellSky, Brightree)
  • Clinical Informaticists and workflow designers
  • Application analysts and system configuration specialists
  • IDG/IDT documentation build and optimization specialists

Revenue Cycle & Billing

  • Medicare hospice billing specialists (all levels of care and benefit periods)
  • Revenue cycle managers and denial management analysts
  • PDGM and hospice claims specialists
  • NOE/NOTR and election statement compliance support

Project Management & Leadership

  • Hospice IT project managers for implementations, upgrades, and migrations
  • Interim IT directors and department leadership coverage
  • Quality directors focused on Star Ratings, CAHPS, and QAPI

Training & Adoption

  • Instructional designers for hospice EHR rollouts
  • End-user trainers for clinical, billing, and field staff
  • Go-live at-the-elbow support resources

Data & Integration

  • Interoperability analysts: HL7, FHIR, API management, HIE connectivity
  • Data analysts and BI specialists for hospice quality and operational reporting
  • Data migration specialists for M&A system consolidation

All roles are available on contract, contract-to-hire, or advisory engagement models. Remote, hybrid, and on-site, nationwide.


Ready to Talk?

I have a role to fill.

Send us the job description, your timeline, and any platform or certification requirements. We’ll match against our vetted bench and have a shortlist of qualified hospice IT candidates in your inbox within 48 to 72 hours. No contract required to see profiles.

I’m not hiring yet, but I’d like to talk.

Schedule a no-cost consultation with one of our hospice IT subject matter experts. Whether you’re scoping an implementation, evaluating platforms, planning a post-acquisition system migration, or trying to understand what the current talent market looks like for your environment, we’re happy to share what we’re seeing across the industry. No pitch, no obligation.

Already have a staffing partner?

Send us a current or recent hospice IT role and we’ll show you profiles to benchmark against your existing pipeline. It takes five minutes, costs nothing, and gives you a data point on whether your current partner is surfacing the best available talent.

  • This field is for validation purposes and should be left unchanged.

  • We respect your privacy. Your information is safe and will never be shared.
    Please Note: We do not offer certification training for individuals.

  • By submitting, you agree to our Privacy Policy and Terms of Use.



Hospice IT Consulting FAQs


We staff roles specific to hospice and palliative care EHR platforms, including Netsmart myUnity, Axxess Hospice, WellSky, Brightree, and HEALTHCAREfirst. Our consultants understand hospice-specific workflows like IDG documentation, plan of care management, Medicare hospice billing, and CAHPS survey compliance.


Yes. We provide end-to-end support for M&A-driven system consolidation, including data extraction from legacy platforms, cross-platform migration, workflow standardization, regulatory reporting continuity, and go-live staffing for the new environment.


Reach out. Our consulting network covers the full post-acute vendor landscape, and many of our cross-platform specialists (project managers, clinical informaticists, interoperability analysts, revenue cycle managers) work effectively across any hospice EHR system.


Most clients see a shortlist of vetted, bench-ready candidates within 48 to 72 hours of submitting a role. No contract is required to see profiles.


Both. Palliative care documentation, symptom tracking, and care planning workflows are built into several of the platforms we support, including Netsmart myUnity and WellSky. Our consultants staff both hospice and palliative care IT engagements.