Real projects, real consultants, measurable outcomes
These project spotlights document actual engagements where HealthTECH Resources consultants delivered meaningful results for healthcare organizations. Most are anonymized at client request to protect confidential project details. The focus is on platform scope, consultant expertise, and outcomes for our client partners, IT systems, their physicians, and their patients.
We publish these examples because staffing firms should be judged by execution, not promises. Our consultants step into live clinical and operational environments, deliver what’s needed on accelerated timelines, document their work comprehensively, and transfer knowledge to internal teams. When projects encounter obstacles, we address them directly. When a consultant fit isn’t right, we make replacements with minimal disruption. The objective is straightforward: projects that meet milestones, handle real-world production volumes, and leave client operations stronger than before our engagement.
These spotlights represent diverse healthcare settings, including health systems, public health organizations, tribal and community providers, diagnostics companies, and health plans. Platform expertise spans Epic, NextGen, Sunquest, Allscripts/Altera, QNXT, and HealthRules. Project types include training and go-live support, system upgrades, interface development, business intelligence, revenue cycle optimization, and comprehensive program management.
If one of these scenarios resembles your current situation, share what’s similar and what’s different about your environment. We’ll propose a comparable consultant lineup, confirm project scope and milestones, and deliver candidate shortlists that align with your implementation timeline.
Featured Project Spotlight
Epic Cogito Training for Accelerated Hospital Acquisition
Client type: County health system
Platform: Epic (Cogito analytics suite)
Focus: Instructional design, comprehensive training curriculum, business intelligence, go-live support
The Challenge
A county health system acquired a hospital and needed approximately 200 new users trained on Epic’s complex Cogito analytics suite for an accelerated integration timeline (6 months instead of the typical 9-12 month implementation schedule). This compressed timeline required building comprehensive training curriculum, delivering effective classroom instruction, and providing go-live support without extending the project deadline.
The Solution
HealthTECH provided a specialist Epic Cogito Instructional Designer with clinical education credentials (Registered Nurse with Master’s in Nursing Education) and over 15 years of Epic training experience across multiple certifications. The consultant conducted thorough needs assessment, designed custom training curriculum from scratch, delivered role-based classroom training, and provided comprehensive go-live support. Training materials created during this engagement became the standardized curriculum for ongoing staff onboarding.
Results
- Zero training-related delays to project go-live schedule
- Zero post-implementation escalations related to Cogito reporting tools
- Multiple departments requested follow-up “deep-dive” training sessions based on initial program success
- Two-hour training session transformed into concise one-hour on-demand video now used system-wide
Read the complete spotlight → The Impact of a Specialist Epic Cogito Trainer on a Complex Epic Implementation
More Healthcare IT Success Stories
Laboratory Information Systems: Sunquest Version Upgrades & Instrument Integration
Settings: Major health system (New York); National diagnostics laboratory program
Platforms: Sunquest LIS (version 8.2→11.x migrations; SMART/IX modules)
Project Requirements
Laboratory system upgrades carry significant operational risk. Test results must maintain accuracy through version transitions. Instrument interfaces must function reliably under production specimen volumes. Complex calculation logic must handle clinical edge cases correctly. Version migrations cannot disrupt daily laboratory operations at facilities processing thousands of specimens.
Project Scope
- Heavy new-test builds including complex calculation development (CRCL, GFR, Free Testosterone formulas)
- Worksheet and English Text Code library creation and standardization
- Instrument and EMR interface configuration (Beaker↔Sunquest connectivity, instrument DI integrations)
- HL7 message troubleshooting and validation protocols
- Error-log monitoring and post-upgrade system stabilization
Validation cycles ensuring calculation accuracy and data integrity
Consultant Profile Requirements
Senior Sunquest analysts who function as hands-on technical “doers”, professionals with deep expertise in LIS configuration who’ve personally built 1,500+ calculation sets, created instrument interface templates, and debugged production issues in high-volume laboratory environments. Technical depth includes Cache utility development, Sunquest globals expertise, and understanding of where version upgrades typically encounter problems.
Tribal Healthcare: Multi-Year Allscripts Partnership & Capacity Building
Setting: Tribal healthcare provider in Arizona (7-year ongoing partnership, 13+ completed major projects)
Platforms: Allscripts Sunrise EHR, eLink interface engine
The Challenge
Small IT teams carrying enormous responsibility. Cultural protocols that shape decision timelines. The imperative to build internal capacity instead of permanent vendor dependency. Need for system upgrades, interface administration, and PMO structure, all while respecting tribal governance and community pace.
Project Scope Across 7-Year Partnership
- Major EHR version upgrades (Allscripts Sunrise 18.4→21.1, upgrade to 22.2)
- eLink interface engine administration, SFTP configuration, and connectivity management
- Clinical content build including oncology orders, order sets, and specialty workflow design
- Comprehensive test plan development and execution
PMO (Project Management Office) establishment with dedicated Director position - Knowledge transfer and mentorship programs reducing external vendor dependency
What makes this work
Consultants who understand sovereignty. Who adjusts project timelines to tribal council schedules. Who transfer knowledge instead of hoarding it. Who respects that sustainable partnerships in Indian Country require cultural humility, patience, and commitment to leaving organizations stronger.
Health Plan IT: QNXT Integration Architecture & API Development
Setting: Regional health plan in Texas
Platform: Cognizant TriZetto QNXT (core administrative processing system)
Business Challenge
Implementing Availity Provider Portal integration with existing QNXT infrastructure while internal IT team was severely capacity-constrained and lacked specialized expertise in QNXT web services architecture. Required a Solution Architect who could understand QNXT Open Access APIs, drive critical business decisions, and oversee comprehensive technical design, documentation, and testing, not just another configuration analyst.
Project Scope
- QNXT Open Access/Connect web services architecture and Availity connectivity design
- API design and technical documentation for provider-facing workflow integration
- Solution architecture for REST and SOAP services integration patterns
- Lower-environment testing strategy, oversight, and release readiness validation
- Technical leadership across vendor relationships (Cognizant, Availity partnerships)
Consultant Expertise Required
25+ year QNXT subject matter expert with extensive experience in advanced system configuration (fee schedules, benefits design, provider setup, eligibility rules processing). Deep technical knowledge of custom SQL procedure development, cloud-based solution architecture, and claims processing system design. Proven ability to architect multi-vendor integration solutions, not just configure existing workflows.
Enterprise Infrastructure: Multi-Year Program Management at Major Health System
Setting: Large multi-state health system
Platforms: Multiple (infrastructure, applications, clinical systems)
The Challenge
Concurrent infrastructure and application projects spanning newly acquired facilities. Zscaler deployments, Active Directory consolidations, 5,000+ device rollouts, UKG Kronos Dimensions implementations, hospital re-cabling, nurse call system upgrades, all requiring coordination across clinical operations, vendor SLAs, and tight maintenance windows.
In Scope
- Infrastructure: Zscaler and Active Directory waves, site readiness, downtime/maintenance aligned to clinical operations
- Applications: Enterprise app migrations, cutover runbooks, user onboarding across workstreams
- Workforce management: UKG/Kronos Dimensions rollout with payroll interfaces
- Clinical/operational: Device deployments, nurse-call enhancements, cabling/switching coordination
- Program cadence: Dependency mapping, vendor management, risk/issue tracking, cross-workstream communications
What makes this work
PMP-certified PMs who’ve managed $5M+ initiatives and led teams of 25+ analysts, stakeholders, and vendors. People who understand healthcare operations and can keep multiple concurrent projects moving without dropping dependencies or missing go-live windows.
Behavioral Health: Epic Implementation for Non-Profit FQHC
Setting: Non-profit behavioral health provider across 13 locations in Connecticut
Platform: Epic (OCHIN configuration for FQHC/behavioral health)
The Challenge
Transitioning from behavioral health-specific EMR (SAMMS) to Epic OCHIN across 13 locations while achieving FQHC status. Organization still recovering from difficult prior EHR implementation (Athena) that left staff frustrated. Needed PM with direct FQHC Epic implementation experience and behavioral health acumen to navigate change management carefully.
In Scope
- Epic implementation project management through June 2025
- FQHC-specific workflow design and regulatory compliance
- Change management for staff recovering from prior implementation trauma
- Behavioral health specialty workflows and documentation requirements
- Multi-location rollout coordination and readiness planning
What makes this work
A 20-year healthcare PM with extensive FQHC and non-profit experience. Deep knowledge of migrating systems using Current State/Future State methodology. Experience guiding organizations through large-scale cultural change. Expertise in both Epic implementations and behavioral health operations.
Ready for Results like These?
If these project scenarios resemble your current challenges, we can assemble similar consultant teams matched to your specific environment and implementation timeline.
What HealthTECH Resources Delivers
→ Tailored consultant shortlists with directly relevant experience
Candidate profiles demonstrating hands-on project experience in similar healthcare settings, not “close enough” matches or candidates requiring extensive on-the-job training at your expense.
→ Clear documentation and knowledge transfer expectations
We will work with you on an execution plan: role(s), milestones, hours, and a realistic start date.
→ A replacement commitment if initial fit isn’t right
Projects are too expensive and timelines too tight to tolerate bad matches. If a consultant doesn’t work out, we replace them with minimal disruption.
Typical Response Timeline
- Initial response: Within 24 business hours
- Candidate shortlist delivery: 48-72 hours when talent market conditions allow
- Consultant deployment: Aligned to your project cutover window or release schedule
Pick your Path
Request a comparable consultant team
Tell us which spotlight most closely resembles your current situation, and what’s different in your setting. We’ll adapt the approach.
Request candidate shortlists
Share your platform, required modules, and next major milestone. We’ll send aligned candidate profiles within 72 hours.
Book a 20-minute scope review
Quick call to confirm scope, risks, and success criteria before we propose a plan.
What to Include in Your Inquiry
- Platform and modules (Epic, NextGen, Sunquest, Allscripts, QNXT, etc.)
- Your next milestone and target date
- Top 1-2 pain points we should solve first