Get the specialized help your SmartCare implementation actually needs: configuration, data conversion, state reporting, billing, custom reports, training, and the capacity to keep all of it moving at once.
HealthTECH Resources connects county behavioral health departments, community providers, and CCBHCs with experienced Streamline SmartCare consultants. We have staffed healthcare IT projects, and only healthcare IT projects, since 1998.
Trusted by leading healthcare organizations across the country — Get a response within 24 hours.
Speak to an ExpertMost organizations are not looking for “an Axxess consultant” in the abstract. Something happened.
The implementation is consuming more internal time than expected. Your clinical, operational, billing, and IT leaders still have full-time jobs, but the project keeps creating decisions, testing, training, and follow-up work that somebody has to own.
The system is live, but the workarounds are multiplying. Users may be getting the job done, but too much of the process now happens outside the intended workflow. Over time, that friction shows up in documentation, reporting, staff productivity, or billing.
A recurring billing or reporting problem never seems to have one owner. The symptom may appear downstream, while the real cause sits in configuration, documentation, data, training, or an operational process upstream.
A merger, acquisition, or service-line change created a system problem. Different branches may be working differently, legacy data may need to move, or leadership may want one standardized environment without simply recreating every old process.
A key Axxess resource left. Sometimes the need is not a transformation project at all. You simply need somebody experienced enough to keep the environment moving while you decide what permanent ownership should look like.
Those are the situations where an experienced outside resource can make a meaningful difference. Our job is not simply to find a résumé with the word Axxess on it. It is to understand what you are trying to accomplish and recruit around that problem.
An Axxess implementation lead, hospice billing specialist, clinical workflow consultant, data specialist, and application administrator are not interchangeable. The search should start with the work, not the product name.
Implementation and optimization. Project leadership, workflow assessment, configuration, testing, go-live preparation, stabilization, and focused remediation when an existing environment is no longer working the way the organization needs.
Clinical and operational workflow. Professionals who understand how Axxess is used in hospice or home health and can connect system decisions to intake, admission, scheduling, documentation, orders, interdisciplinary care, quality, and day-to-day operations.
Billing and revenue cycle. Specialists who can trace a revenue-cycle problem upstream and determine whether the real issue is payer setup, documentation, workflow, configuration, training, or the billing process itself.
Reporting, data, integrations, and migration. Consultants who can help an organization get reliable information out of Axxess, connect it with other systems, or manage the data work surrounding consolidation and platform transitions.
Training and application support. Experienced resources who can support users, maintain the environment, document processes, improve adoption, and provide temporary or ongoing system ownership.
Hospice technology sits at the intersection of clinical care, reimbursement, regulation, quality, and operations. That means an Axxess Hospice problem is rarely just a software problem.
A documentation issue may eventually become a billing issue. A workflow decision may affect quality reporting. A change to an admission process may have consequences for several departments. A requirement such as HOPE may create work across clinical responsibilities, timing, training, reporting, and internal processes at once.
When the need is hospice-specific, we recruit for hospice experience as well as Axxess experience. Depending on the project, that may mean finding someone who understands admissions, interdisciplinary workflows, orders, certifications, scheduling, medications, HOPE, quality reporting, billing dependencies, claims, or system administration.
The goal is not to bring in someone who knows where the buttons are. It is to find someone who understands what those workflows mean to the organization using them.
Home health organizations face a different mix of operational and clinical demands. Referral intake, scheduling, field documentation, OASIS workflows, orders management, billing, mobile users, and multi-location operations can all create pressure on the EHR team.
Sometimes the challenge is a major implementation or optimization project. Sometimes it is much narrower: a workflow that takes too many steps, inconsistent practices across branches, reporting that leadership does not trust, or an internal team that simply needs experienced temporary support.
HealthTECH can recruit Axxess Home Health professionals for project-based work, interim coverage, optimization, and ongoing application support.
Some of the most valuable EHR consulting work happens long after go-live.
Organizations grow. Staff changes. New service lines are added. Workflows are modified. People develop shortcuts. Configuration decisions that made sense several years ago stop fitting the operation. Eventually, the way people use the system can drift far from the way the environment was originally designed.
That does not necessarily mean another large implementation. Sometimes an experienced consultant can spend a focused period of time interviewing users, observing workflows, reviewing configuration, and identifying where the system and the operation have drifted apart.
The answer might be configuration. It might be training. It might be eliminating a workaround. And sometimes Axxess is functioning exactly as designed while the underlying business process is what needs attention. A strong consultant should be able to tell the difference.
Axxess expanded its care-at-home portfolio through the acquisition of Complia Health, bringing Suncoast and ContinuLink into the Axxess organization. For organizations still operating those environments, the staffing need can look very different from a new Axxess implementation.
You may need someone who understands the current system well enough to support it today. You may be evaluating what comes next. Or you may already be preparing for a migration and need expertise on the source system, the target environment, or both.
HealthTECH can recruit around that specific combination of experience rather than treating a legacy-system transition as a generic technical project.
Not every Axxess problem justifies another permanent hire. You may need an experienced consultant for a few weeks to diagnose a problem, full-time project support through an implementation or migration, or a fractional resource to own administration and optimization while your internal team focuses elsewhere.
You may also know the role should ultimately become permanent but need experienced coverage now. HealthTECH supports short-term consulting, long-term staff augmentation, part-time and fractional resources, contract-to-hire, and direct-hire recruiting. The engagement model should fit the work, not the other way around.
✔ We recruit around the assignment. “Axxess experience” is not a sufficient job description. Before we search, we want to know what is going wrong, what you are trying to change, which part of the organization is affected, what expertise you already have internally, and what somebody would need to have done before to be genuinely useful on day one.
✔ Healthcare IT is all we do. HealthTECH Resources has specialized exclusively in healthcare information technology since 1998. EHR work requires more than technical ability. The strongest consultants understand how technology, clinical workflow, operations, reimbursement, compliance, data, and end users affect one another.
✔ Independent expertise, on your side of the table. Sometimes your team needs another set of experienced hands. Sometimes it needs someone who can look at the environment without assumptions and identify why a process is not working. Our consultants supplement the people and vendor resources you already have while representing your operational priorities.
✔ Speed without the spray. We define the problem first, then search for professionals whose experience actually matches it. You see people selected for the assignment, not a stack of loosely related résumés.
If you are an experienced Axxess consultant, analyst, administrator, billing specialist, trainer, project manager, or post-acute workflow expert interested in contract or direct-hire opportunities, we want to know you before the next project lands. Send your profile through our contact page and tell us which parts of the platform and care-at-home workflows you have supported in production.
You do not need to write us a perfect job description. In fact, many organizations first contact us before they know exactly what kind of resource they need.
Tell us what is happening. Maybe your implementation is behind. Maybe billing is struggling. Maybe users are frustrated. Maybe you need help adapting hospice workflows around HOPE. Maybe you are migrating from Suncoast. Maybe your Axxess administrator resigned yesterday. Or maybe the problem does not fit neatly into any of those categories.
Give us the situation, the environment, and the outcome you need. We will help translate that into the kind of Axxess expertise the project actually requires.
Call (602) 903-7961 or send us your requirements.
Yes. HealthTECH recruits healthcare IT professionals for Axxess environments across hospice, home health, and related care-at-home settings. The resource profile depends on the assignment, including implementation, optimization, workflow, billing, reporting, integrations, migration, training, administration, or temporary coverage.
Yes. That is common. Tell us what is happening in the environment and what outcome you are trying to achieve. We can help define the experience that would be most useful before beginning the search.
Yes. For HOPE-related needs, we can recruit professionals with the appropriate combination of Axxess, hospice clinical workflow, quality, reporting, training, and operational experience based on the scope of the project.
Yes. Many needs arise years after go-live. We can source consultants for optimization, workflow remediation, billing issues, reporting, application administration, training, integrations, temporary coverage, or focused assessments.
Yes. We can recruit specialists whose experience matches the specific problem, whether that involves hospice billing, home health billing, payer setup, claims, denials, documentation dependencies, or the workflow connecting clinical activity to revenue cycle.
Yes. Suncoast and ContinuLink became part of Axxess through its acquisition of Complia Health. We can search for consultants with relevant legacy-platform experience for ongoing support, assessment, data migration, transition planning, or work involving both the legacy and target environments.
Yes. HealthTECH supports consulting, staff augmentation, contract-to-hire, and direct-hire searches depending on whether the need is temporary, project-based, ongoing, or permanent.
We can provide trainers and instructional designers for healthcare organizations and their internal teams, but HealthTECH does not operate an Axxess certification program or individual job-seeker training course.
HealthTECH Resources is an independent healthcare IT consulting and staffing company and is not affiliated with or endorsed by Axxess. Axxess, Suncoast, ContinuLink, and related product names are trademarks of their respective owners.