Integration engineers, QA specialists, and field support who understand both your product and your customers’ complex environments
Digital health vendors, diagnostics companies, and healthcare software providers face a unique challenge: your product’s success depends not just on strong technology, but on seamless implementation in complex provider and payer IT environments. When integrations fail, interfaces break under load, or field teams struggle to train users effectively, customer satisfaction suffers, regardless of how good your core product is.
HealthTECH Resources supplies integration engineers, interface analysts, QA specialists, and field implementation support who understand both healthcare technology and the operational realities of provider and payer organizations. Our consultants have debugged HL7 interfaces at major academic medical centers, built instrument interfaces for national laboratories, and trained clinical teams on new diagnostic platforms. They know what breaks in production and how to prevent it.
Services for Healthcare Technology Companies
Integration & Interface Engineering
Epic and multi-EHR integration, HL7 messaging, FHIR/API development, interface engine administration. Our teams understand provider workflows and payer data patterns, ensuring cross-system transactions work correctly the first time. This includes lab interfaces, imaging connectivity, claims data exchange, and third-party application integration.
Laboratory Information Systems & Diagnostics
Sunquest version upgrades, new test builds, instrument interfaces, calculation logic, and validation support. Our consultants have experience with national laboratory workflows, local instrumentation requirements, and the data quality standards that lab operations demand.
Payer Connectivity & Data Exchange
Data exchange between providers and payers, Epic Payer Platform implementations, and downstream analytics that support value-based care programs and quality metrics. We staff consultants who understand how claims data, clinical data, and authorization workflows need to integrate.
Quality Assurance & Release Readiness
Structured testing against realistic clinical and operational workflows. Development of targeted training curriculum for field teams. At-the-elbow support during customer go-lives. Defect triage and resolution processes that reduce post-release support volume.
Proven Results with Technology Partners
Quest Diagnostics: Sunquest 8.2 to 11.x Upgrade
We provided senior Sunquest analysts for a major version upgrade focused on new test builds, worksheet creation, English Text Code libraries, complex calculation development, and instrument interface configuration. Our consultants supported review cycles and helped Quest identify “doers” who could execute hands-on technical work rather than just provide oversight. Laboratory upgrades are high-risk: test results must be accurate, instrument interfaces must work reliably, and migrations can’t disrupt daily operations at facilities processing thousands of specimens.
Roles we staff most often
Integration and interface specialists
HL7, FHIR/API engineers, interface engine administration. Lab and instrument interface specialists with experience at national labs like Quest and LabCorp.
Epic integration and data engineers
Cogito, Clarity, Caboodle, ETL/SSIS expertise. Professionals who understand Epic’s data model and how to extract, transform, and deliver data for payer and provider reporting.
Sunquest and LIS analysts
Version upgrade specialists, heavy test build experts, validation and calculation logic. People who know the difference between LIS and EMR workflows and how to make them talk to each other.
QA, training, and field support
Testers who design release-ready validation plans. Trainers who can build practical curriculum quickly. Field support who can stabilize early adoption and reduce post-go-live ticket volume.
What Technology Partners Can Expect
→ Shortlists of integration specialists who can execute
Not consultants who just talk about HL7, but people who’ve debugged interface failures in production environments and know how to prevent them from occurring.
→ Clean integrations tested against realistic scenarios
Validation goes beyond “it worked in dev.” Testing covers actual provider workflows, payer routing patterns, and the edge cases that only appear in production environments.
→ Documentation and knowledge transfer
Comprehensive handoff to your product teams and field teams. Each deployment should be easier than the last, and your customers should be able to sustain implementations after consultants rotate off the project.
→ Scalable staffing for growth
Whether you’re running pilots, controlled rollouts, or national deployments, we can staff small teams for targeted implementations or scale up as your customer base expands.
Ready to Discuss Your Next Release?
Share your upcoming integration milestone or customer deployment: the platforms you’re connecting to, your timeline, and the challenges your field team is facing. We’ll propose specific roles, timelines, and acceptance criteria aligned to your customers’ EHR and payer environments.
Tell us:
- Integration scope (EHR platforms, payer systems, laboratory instruments, diagnostic equipment)
- Customer go-live or release timeline
- Top challenges (interface reliability, field team capacity, QA coverage, training development)
- Geographic requirements (remote work, onsite customer support, multi-location rollouts)