Specialized EHR Expertise for the Post-Acute Continuum

The Senior Living sector operates on thin margins and high regulatory complexity. You don’t have the luxury of “experimental” technology projects. You need systems that capture every dollar of PDPM reimbursement, ensure compliant staffing reporting (PBJ), and handle the rapid onboarding of new acquisitions.

For over 25 years, HealthTECH Resources has focused on one thing: Healthcare IT Staffing & Consulting. We understand that a Skilled Nursing Facility (SNF) is not just a “mini-hospital.” It is a unique ecosystem requiring specialized knowledge of resident billing, MDS 3.0 workflows, and multi-site connectivity.

We provide the Project Managers, Trainers, and Implementation Experts to ensure your core clinical and financial systems support your business goals.


Our Specialized Services for LTC Partners

We do not act as a distant vendor. We deploy experienced professionals who embed with your team to execute critical initiatives: Project Managers, Analysts, Trainers, and more


1. The “Bread & Butter” EHR Analysts

You don’t always need a high-level strategist. Sometimes you just need the hands-on builders who keep your system running, the certified experts to log in and build the forms. We provide the Senior Application Analysts and Build Specialists who handle the day-to-day configuration that keeps your clinical and financial operations moving, including but not limited to:

  • PointClickCare (PCC) Configuration Analysts
  • MatrixCare Application Analysts
  • Netsmart myUnity Experts
  • Data & Interface Analysts

2. M&A Implementation & Data Migration

Consolidation is the reality of the industry. When you acquire a new portfolio, the risk isn’t just financial, it’s technical.

  • Migration Project Management: We provide Senior PMs to manage the entire “100-Day Plan” for new acquisitions, overseeing the timeline, resource allocation, and vendor coordination.
  • Data Extraction & Archiving: Our data specialists manage the extraction of legacy resident data and the “cross-walking” of clinical history into your corporate EHR instance, ensuring no gaps in care history.
  • Go-Live Support: We deploy “at-the-elbow” support teams to new sites to assist nursing staff during the transition, ensuring adoption of your Standard Operating Procedures (SOPs) from Day 1.

3. Clinical & Revenue Cycle Optimization

If your clinical documentation doesn’t match the care delivered, your revenue takes a direct hit. We provide the experts to bridge the gap between Nursing and Billing.

  • PDPM & MDS Accuracy: We deploy MDS specialists to configure your clinical assessments, ensuring they trigger the correct Case Mix Index (CMI) captures without adding unnecessary clicks for nurses.
  • Rev Cycle Configuration: Our consultants optimize billing modules to automate claims scrubbing and ensure accurate capture of RUG levels and ancillary charges.

4. Training & User Adoption

High staff turnover in LTC makes training a never-ending challenge. A one-time training session is not enough.

  • Curriculum Development: We provide Instructional Designers to build role-based training modules (LMS) specifically for your workflows, allowing you to onboard new CNAs and Nurses faster.
  • Remedial Training Programs: We deploy trainers to conduct “refresher” workshops at facilities struggling with compliance or documentation errors, directly impacting your Quality Measures.

5. Interoperability & Referral Management

Hospitals send patients to the facilities that accept them the fastest. We provide the integration architects to reduce “referral friction.”

  • Hospital Connectivity: Our interface engineers build and maintain HL7 interfaces and CommonWell/Carequality connections, allowing you to receive digital discharge summaries directly into your intake queue.
  • Pharmacy & Lab Interfaces: We staff technical resources to stabilize bidirectional interfaces with long-term care pharmacies (Omnicare, PharMerica), preventing medication errors and reducing the administrative burden of manual order entry.

6. Interim Leadership & Governance

If you are missing key IT and Clinical leadership, we can fill the gap.

  • Interim IT Leadership: We provide Interim CIOs and IT Directors who know how to manage a geographically dispersed support team and negotiate vendor contracts across 50+ sites.
  • Clinical Informatics Support: We deploy MDS Coordinators and Directors of Nursing (DONs) with strong informatics backgrounds to stabilize facility operations while you search for permanent candidates.

Technology Platforms We Support

Our consultants are certified experts in the EHR & clinical platforms that drive senior living operations.

PointClickCare EHR

  • Core Modules: Clinical & Billing (SNF/AL), CRM, and Document Manager.
  • Advanced Optimization: Configuring Point of Care (POC) kiosks for CNA documentation, optimizing Nutrition Management interfaces, and setting up Practitioner Engagement mobile apps.
  • Interoperability: Managing PCC MarketPlace integrations and bidirectional exchanges with hospital networks (Epic/Cerner).

MatrixCare EHR

  • Specializations: Enterprise implementation for multi-site operators, Marketing (CRM) module configuration, and MealTracker integration.
  • Revenue Cycle: Optimizing the Revenue Cycle Management (RCM) module for PDPM accuracy and automated claims scrubbing.

Core Cx360 EHR

  • Target: Behavioral Health, IDD, and Specialized Residential (e.g., Group Homes).
  • Key Config: Optimizing Cx360 Enterprise for state waiver compliance and configuring Cx360 GO for mobile documentation and EVV (Electronic Visit Verification).

Netsmart myUnity EHR

  • Focus: The unified platform for Home Care, Hospice, and Senior Living (formerly HealthMEDX/Vision).
  • Key Workflows: Streamlining Palliative Care documentation and optimizing EVV (Electronic Visit Verification) compliance for home health divisions.

Yardi Senior Living Suite:

  • Integration: Bridging the gap between Yardi Voyager (Property Management/GL) and Yardi EHR to ensure clinical census data drives accurate billing.
  • Medication Management: Optimizing Yardi eMAR to reduce medication errors and nursing administrative time.

Why HealthTECH?

We Don’t “Learn on Your Dime.”

In Senior Living, margins are too thin for on-the-job training. We only deploy consultants who have done the exact work you need, whether that is a PointClickCare global rollout or a PDPM audit. They hit the ground running on Day 1, not Day 30.

We Speak the Language of Long-Term Care.

Our recruiters know that a Director of Nursing (DON) has a completely different skillset than an MDS Coordinator. We understand that “Census” drives everything. You won’t waste time explaining your business model to us; we are already aligned with your operational reality.

Speed is Our Standard.

When you have an interim leadership gap or a sudden acquisition, you can’t wait 6 weeks for a candidate. We maintain a warm bench of vetted LTC experts ready to deploy within 48-72 hours.


Optimize Your Care Technology

Stop fighting your technology and start leveraging it to drive census and care quality. HealthTECH Resources provides specialized EHR consulting expertise for the nation’s most complex healthcare organizations. With a network of senior clinical analysts, PMs, and SMEs, we ensure your EHR infrastructure drives funding, compliance, and efficient patient care.

Contact us today to connect with our Senior Living Practice team to discuss your current challenges. We provide no-obligation consultations to discuss how we can deploy the right expertise to support your next upgrade, integration, or optimization project.

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