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ServiceNow Administrator

  • Anywhere

Website HealthTECH Resources

HealthTECH Resources is seeking a ServiceNow Administrator for a direct hire FTE role near Raleigh, NC. We are specifically interested in healthcare IT experienced candidates with strong ITIL skillsets and ServiceNow experience. Note: this position require onsite work 4 days out of the week, local candidates preferred.

ServiceNow Administrator Primary Responsibilities

  • In this role as the ServiceNow Administrator, you will be responsible for assisting in designing, supporting, developing, configuring, testing, implementing, and maintaining the ServiceNow application environment.
  • Works closely with business and IS teams to gather input to support ongoing business needs for ServiceNow configuration, implementation and support.
  • Maintains the stability and usability of the ServiceNow platform by performing application maintenance, managing support for incidents related to ServiceNow applications, and contributing to ServiceNow software releases by delivering configuration tasks, performing system testing and features.
  • Serves as technical resource that possesses administration capability and is able to design, build, and customize ServiceNow applications and services.

ServiceNow Administrator Key Qualifications

  • At least 2 years of direct experience administering ServiceNow required, preferably in a healthcare environment.
  • ServiceNow System Administrator Certification and/or ITIL V3 Foundation Certification required.
  • Bachelor’s Degree in Information Systems, Computer Science, or Information Technology.
  • Prior experience working on core IT Infrastructure related projects; support of an IT outsourced environment, including service desk, field maintenance, network operations, and data center; projects such as application development, integration, and IT Infrastructure.
  • Familiar with ticketing systems related to Incident Management, Change Management and Problem Management.

Why Work Here?

  • Join a nationally recognized health care organization providing outstanding care and adding value to the communities of NC. This is a unique organization and home to a culture where people are proud to spend the majority of their careers helping contribute towards the mission.
  • In addition to this culture unlike any other, you will enjoy a generous benefits package with many programs and services to help you grow personally and professionally.
  • Hybrid schedule allowing work from home 1 day per week.

To apply for this job email your details to jobs@healthtechresourcesinc.com


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