EHR Satisfaction: A Look at Healthcare IT News’ 2015 Survey

checklist-154274_1280Electronic health record (EHR) systems are playing an increasingly greater role in the operations of your hospital and its staff. Their effectiveness – or lack thereof – can even affect your bottom line in relation to achieving meaningful use requirements. This all makes the happiness of your EHR users critically important.

With that said, it was almost shocking to see the results published last month for Healthcare IT News’ 2015 EHR Satisfaction Survey.

Healthcare IT News’ 2015 EHR Satisfaction Survey findings

Healthcare IT News polled almost 400 EHR users and healthcare IT professionals on their EHR’s 1) quality of support at installation and ongoing; 2) interoperability with medical devices, billing, and clinical systems; and 3) features and design, meaning visual appeal and ease of use. The publication then provided an overall ranking for nine leading EHR providers. Here are a few highlights of their report:

  • Epic nabbed first place in all three categories, even though its total score only amounted to 7.6 out of 10.
  • eClinicalWorks took second place overall with a 6.2 score, as well as third place in support and second place in features and design.
  • McKesson and Siemens landed in the last two spots with a 4.9 and 4.6 overall score respectively.

Again, considering the impact that EHR is having and will continue to have on your hospital’s day-to-day operations, hospital executives and healthcare IT professionals simply cannot afford to just get by with their EHR system. Taking measures now to correct issues will certainly pay off in the long run, rather than to just accept these systems as is.

To help maximize their EHR investment and ease their staff’s burden, proactive hospitals are calling in healthcare IT and Epic consultants. If you’re interested in doing the same, contact our team at HealthTECH Resources. We can have a healthcare IT professional, who is expertly trained on your EHR system, at your facility within 48 hours. Let us help.

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