Epic Training
Some Epic consultants specifically focus on creating and providing training services to health care facilities so that users are confidently prepared to begin using the software when it goes live. Because this application can be configured and customized in unique ways to efficiently and effectively meet the needs of a particular health care group, training programs must also be personalized to dovetail with those configurations and customizations.
Epic training should contain targeted information that’s segmented for each audience; what’s important for a physician should know, for example, isn’t what the insurance specialists at your facilities will need to know. Experienced Epic training consultants will be able to present relevant information to each audience in engaging and interactive ways.
Process documentation is also a key part of Epic training, these documentations can be made available at the appropriate workstations in your facilities. Professionals within the HealthTECH network specialize in this type of technical writing.
Epic Consulting
Epic consultants are, as the name implies, a specialized kind of EHR consultant, one with deep knowledge about the intricacies of Epic software. The job title of “Epic consulting professional” is a broad one, with different experts having their own unique areas of knowledge. When reaching out to HealthTECH for this type of staff augmentation, it can be helpful to share with us some specifics about what you’d like this professional to accomplish for your health care facility.
You might, for example, need help with your EHR implementation or with cutting over to go-live. You might need an Epic consulting pro to help you with the build and development of one specific module, such as Epic Beaker, Cupid, or Radiant—or someone who can provide a much broader scope of services, such as overall project management services. You may be looking for a consultant for a short amount of time or as a permanent hire. Let us know! We specialize in helping staff Epic projects of all lengths and complexities.
Epic Implementation
As you build a team for your EHR implementation, it isn’t unusual to discover that skills gaps exist. Filling in those gaps at the get-go helps to ensure that the processes are optimally created and executed upon, with Epic implementation experts able to facilitate the creation of goals, tasks, timelines, deadlines, and more within the scope and budget of the project. Resources must be strategically allotted for maximum effect, meetings scheduled, workflow challenges—including but not limited to data cleaning and migration—must be identified and addressed, and the overall project has to be managed efficiently and well.
When looking at in-house health care IT staff and determining how much staff augmentation should occur, consider what tasks the internal team might be taken off of to focus on EHR implementation. Is that doable? Advisable? Contact us at HealthTECH to discuss the most effective ways to right-size Epic implementation human resources.
Epic Optimization
Professionals in the HealthTECH staff augmentation network go beyond simply helping your facilities to implement Epic; they focus on Epic optimization so that you can maximize your use of this robust, highly flexible application.
Sometimes, EHR systems can be implemented too quickly, without taking into account the myriad of workflows that must be managed by the software, and Epic optimization specialists can use their extensive amounts of experience to prevent that from happening with your health care facilities. Other times, tasks aren’t efficiently streamlined, which causes physicians and other Epic users to spend too much time on routine matters that could and should be more efficiently handled.
The right staff augmentation can prevent that from happening to you. They can pinpoint potential pitfalls and develop workarounds that maximize your application usage to benefit medical professionals and patients alike.
Epic Go-Live Services
Working towards that highly anticipated Epic go-live date involves plenty of careful planning, dedicated work, targeted training, change management initiatives, and more to optimize the success of the go-live cutover and maximize its financial benefits. We’ve all heard stories of the opposite happening—situations where poor planning or a lack of planning—have unnecessarily complicated the entire application transition, leading to plenty of frustration, missed deadlines, and extra expense.
Experienced Epic consultants know how to minimize these issues, gathering input from people in diverse roles to design and test the application setup so that, when Epic go-live time approaches, the number of items on the punch list are shrinking as they get checked off as optimally complete.
Before the Epic software goes live, consultants can ensure that users are trained in their specific roles; appropriate support systems are in place; and all is properly configured.
Epic EHR/EMR Migration
Whether a facility needs EHR/EMR migration and implementation services to upload records that still only exist on paper or is upgrading to a robust EHR system, the process can be complicated with plenty of moving parts. Project tasks can range from assessing current systems to exploring Epic functionalities, and from creating a process plan to staffing it appropriately—perhaps through a combination of current team members and staff augmentation—plus implementation, integration, and system optimization, go-live switchovers, training, change management services, and so much more.
Plenty of data migration decisions will need to be made, from addressing the integrity of data; degrees of duplication; how data will be migrated and integrated; and so much. Some data, such as patient billing balances, may not be migrated at all. Data that is no longer part of active patient records will likely be archived. The levels in which EMR migration/EHR migration is handled well will have a significant impact on the quality and integrity of your medical records going forward.
