Supporting Growing Hospital Systems Through Mission Driven EPIC Support for Over 25 Years
Your Go-To Source for Experienced Epic Consultants
We specialize in just one niche: the EHR/EMR consultants space, and we’re one of the country’s most in-demand Epic consulting firms, offering a comprehensive bench of second to none experts. Our first-rate professionals also include Analysts, Application Coordinators, Instructional Designers, Project Managers, Program managers, Directors and more with experience in Epic modules.
EPIC EHR Implementation Done Right
We make sure your Epic system is properly integrated according to industry best practices and your established workflows and processes.
Most importantly, HealthTECH Resources has the leadership experience required to ensure that your staff is well trained and well informed, offering top-notch support every step of the way. To benefit from the unparalleled expertise our team has to offer in healthcare IT, including a huge network of premier consultants, please contact us today by either filling out the contact form below or call us at (602) 903-7961.
Epic Consulting Services
CIO or IT Director Needing Epic Consulting Support?
Our specialized consultants can help you implement, optimize, and manage your healthcare IT systems efficiently.
Trusted by leading healthcare organizations across the country — Get a response within 24 hours.
MISSION SPOTLIGHT
Our mission is to drive excellence in healthcare through tailored IT consulting solutions.
Why Choose HealthTECH Resources
25+ Years of Expertise
Long-standing track record of successful project delivery and client satisfaction, establishing us as a reliable and experienced partner.
Specialized EHR Support Across Platforms
Comprehensive support accross a wide range of EHR platforms, including Epic, MEDITECH, Cerner, Allscripts, NextGen, and more.
Delivering Results in Complex Environments
Proven ability to navigate challenging projects, such as EHR implementation in multi-facility healthcare systems or resource-constrained settings.
Tailored Client-Centric Approach
Flexible and responsive solutions tailored to align with our clients’ specific requirements and goals.
Healthcare Staff Augmentation for Epic Implementation Services
Boutique staff augmentation for healthcare IT projects is at the heart of what we do at HealthTECH. Our accelerated, ultra-efficient solutions and unparalleled experience allows clients to get their projects off the ground—implemented, integrated, and optimized—more quickly.
More specifically, HealthTECH provides top-quality professionals with second-to-none experience in healthcare IT and consulting to hospitals, universities, and insurers throughout the United States. We are, in fact, one of our country’s top providers of healthcare IT consultants/EHR consultants and we’re proud of our proven track record of excellence.
We have a reputation for solving pain points with far less red tape and a much appreciated speed of service. That’s why companies often hire us after having a bad experience with another staff augmentation firm—and our proprietary processes and overall knowledge of the industry allow us to quickly fill in their gaps with top talent who get the job done right.
Our comprehensive bench of first-rate professionals (including analysts, application coordinators, instructional designers, project managers, program managers, directors and more with experience in these Epic modules) are available, on site, within 48 hours to meet your most stringent staffing requirements and urgent needs. You can choose among these options: consultants, contractor-to-hire professionals, and permanent placements.
Customized Healthcare IT Staffing Support
EHR Consultants with Intricate Epic Knowledge
You’re seeking consultants with deep expertise in the Epic application, perhaps multiple experts, each with unique niche knowledge of this software, as well as professionals to handle overall project management. Fortunately, we staff Epic projects across specialties under these hiring structures: consultants, contractor-to-hire professionals, and permanent placements.
This includes:
- Trainers: These Epic EHR consultants gather inputs about training needs and facility workflows; create uniquely designed programs; and provide engaging and interactive training services that can be role-based; using a super user model; process-based; or a combination of all three. No matter the chosen approach, Epic trainers will prepare your end users to confidently use this application in an effective and cost-efficient way.
- Process documentation: As part of the overall training, we can provide technical writers who are well versed in capturing and presenting user-friendly documentation for training purposes and for relevant workstations after the application goes live.
- Implementation: Epic consultants we provide can facilitate the creation of goals and tasks, timelines and deadlines and more within your scope and budget. They excel in helping you to strategically allot resources, clean and migrate data, address workflow challenges, and more while optimally managing each of these EHR implementation components.
- Integration and Optimization: Epic consultants can maximize your application’s implementation by identifying and working around potential pitfalls as each of the myriad of workflows is carefully considered in the system’s configurations and customizations. Expert Epic EHR consultants will follow through the optimization process at the optimal pace, handling tasks highly efficiently for a streamlined solution.
- Go-Live Cutover: As the red letter day approaches, professionals provided through our Epic consulting services will test the application set up, gather input from people in your facilities in diverse roles, and check off punch list items when optimally complete. Before the software goes live, Epic consultants then verify training and support system completion and application configurations.
- Data Cleaning and Migration: Whether you’re migrating from paper to EHR or from EMR to EHR, data integrity is key for the quality of your medical records going forward. Epic consultants can assess your current systems and create a plan to migrate them in the most efficient and useful ways possible.
Client Testimonials
“HealthTECH has provided our health system with multiple qualified consultants for a wide array of positions and all have been stellar performers. They are personable and professional through every step of the recruiting process.”
Mike B.
Epic Program Director
MemorialCare Medical Center
“The team at HealthTECH provided us with multiple resources during our Epic implementation. We also required legacy support during the implementation and they were able to help us with that as well. Once we were ready to go-live, they put a large team of trainers and instructional designers together which helped make the entire process run efficiently. ”
Liz M.
Talent Acquisition
Cedars-Sinai Medical Center
Epic Consulting
Epic consultants are, as the name implies, a specialized kind of EHR consultant, one with deep knowledge about the intricacies of Epic software. The job title of “Epic consulting professional” is a broad one, with different experts having their own unique areas of knowledge. When reaching out to HealthTECH for this type of staff augmentation, it can be helpful to share with us some specifics about what you’d like this professional to accomplish for your health care facility.
You might, for example, need help with your EHR implementation or with cutting over to go-live. You might need an Epic consulting pro to help you with the build and development of one specific module, such as Epic Beaker, Cupid, or Radiant—or someone who can provide a much broader scope of services, such as overall project management services. You may be looking for a consultant for a short amount of time or as a permanent hire. Let us know! We specialize in helping staff Epic projects of all lengths and complexities.
Epic Training
Some Epic consultants specifically focus on creating and providing training services to health care facilities so that users are confidently prepared to begin using the software when it goes live. Because this application can be configured and customized in unique ways to efficiently and effectively meet the needs of a particular health care group, training programs must also be personalized to dovetail with those configurations and customizations.
Epic training should contain targeted information that’s segmented for each audience; what’s important for a physician should know, for example, isn’t what the insurance specialists at your facilities will need to know. Experienced Epic training consultants will be able to present relevant information to each audience in engaging and interactive ways.
Process documentation is also a key part of Epic training, these documentations can be made available at the appropriate workstations in your facilities. Professionals within the HealthTECH network specialize in this type of technical writing.
Epic Implementation
As you build a team for your Epic EHR implementation, it isn’t unusual to discover that skills gaps exist. Filling in those gaps at the get-go helps to ensure that the processes are optimally created and executed upon, with Epic implementation experts able to facilitate the creation of goals, tasks, timelines, deadlines, and more within the scope and budget of the project. Resources must be strategically allotted for maximum effect, meetings scheduled, workflow challenges—including but not limited to data cleaning and migration—must be identified and addressed, and the overall project has to be managed efficiently and well.
When looking at in-house health care IT staff and determining how much staff augmentation should occur, consider what tasks the internal team might be taken off of to focus on EHR implementation. Is that doable? Advisable? Contact us at HealthTECH to discuss the most effective ways to right-size Epic implementation human resources.
Epic Optimization
Professionals in the HealthTECH staff augmentation network go beyond simply helping your facilities to implement Epic; they focus on Epic optimization so that you can maximize your use of this robust, highly flexible application.
Sometimes, EHR systems can be implemented too quickly, without taking into account the myriad of workflows that must be managed by the software, and Epic optimization specialists can use their extensive amounts of experience to prevent that from happening with your health care facilities. Other times, tasks aren’t efficiently streamlined, which causes physicians and other Epic users to spend too much time on routine matters that could and should be more efficiently handled.
The right staff augmentation can prevent that from happening to you. They can pinpoint potential pitfalls and develop workarounds that maximize your application usage to benefit medical professionals and patients alike.
Epic Go-Live Services
Working towards that highly anticipated Epic go-live date involves plenty of careful planning, dedicated work, targeted training, change management initiatives, and more to optimize the success of the go-live cutover and maximize its financial benefits. We’ve all heard stories of the opposite happening—situations where poor planning or a lack of planning—have unnecessarily complicated the entire application transition, leading to plenty of frustration, missed deadlines, and extra expense.
Experienced Epic consultants know how to minimize these issues, gathering input from people in diverse roles to design and test the application setup so that, when Epic go-live time approaches, the number of items on the punch list are shrinking as they get checked off as optimally complete.
Before the Epic software goes live, consultants can ensure that users are trained in their specific roles; appropriate support systems are in place; and all is properly configured.
Epic EHR/EMR Migration
Whether a facility needs Epic data migration and implementation services to upload records that still only exist on paper or is upgrading to a robust EHR system, the process can be complicated with plenty of moving parts. Project tasks can range from assessing current systems to exploring Epic functionalities, and from creating a process plan to staffing it appropriately—perhaps through a combination of current team members and staff augmentation—plus implementation, integration, and system optimization, go-live switchovers, training, change management services, and so much more.
Plenty of data migration decisions will need to be made, from addressing the integrity of data; degrees of duplication; how data will be migrated and integrated; and so much. Some data, such as patient billing balances, may not be migrated at all. Data that is no longer part of active patient records will likely be archived. The levels in which EMR migration/EHR migration is handled well will have a significant impact on the quality and integrity of your medical records going forward.
Epic Upgrade
Epic Systems is a powerfully robust electronic health records (EHR) technology, and Epic—the company—is a forward-thinking firm, continually improving and enhancing the application. So, to optimize your use of the system and maximize your return on investment, you may need an Epic upgrade: an update to the latest version of the software. These upgrades can include new functionalities of modules you already use, and you can also incorporate brand new modules such as Epic Cheers, Garden Plot, and Best Care for My Patient.
Besides these application-related updates or releases, EHR upgrades for Epic can focus on technical updates. As the EHR system becomes more advanced, your applications will likely need to be upgraded, and you’ll need to ensure that your hardware and software are compatible with the enhanced EMR upgrade. In fact, a thorough review of the infrastructure may be required so that servers, processors, third-party software, and workstation peripherals still seamlessly communicate.
In preparation for an Epic upgrade, it’s also important to consider how it will affect the end users’ experience. You’ll want to proactively educate your healthcare teams on any changes so that, when the update goes live, application users can continue to provide the best patient experience. This can involve end-user training based on new workflow customizations.
Just like with implementations, upgrades should have a quality project manager who is well organized and skilled in communication. They will coordinate the project from the planning stages to testing to going live with the EHR upgrades—and post-live assistance.
Experts in the HealthTECH Resources network are highly experienced in EMR upgrades for the Epic System with a broad range of niche skill sets. This includes project managers who gather crucial inputs from key stakeholders, incorporate feedback, and much more as well as the other types of EPIC professionals listed on this page, including consulting, training, testing, and go-live/post-live support.
We support these Epic modules:
- ASAP
- Anesthesia
- Beacon Oncology
- Beaker
- BedTime
- Benefits Engine
- Bones
- Bridges
- Bugsy
- Caboodle
- Cache DBA/Unix Support
- Cadence
- Canto
- Charge Router
- Clarity
- Cogito
- Cupid
- Data Courier
- EpicCare Care Everywhere
- EpicCare Ambulatory
- Epic Dorothy and Comfort (Clinical/Billing)
- EpicCare Inpatient
- EpicCare Link
- EpicCare Inpatient ClinDoc
- EpicCare Inpatient Orders
- EpicWeb
- Grand Central
- Haiku
- Healthy Planet
- HIM
- HOD
- Identity
- Kaleidoscope
- Lumens
- MyChart
- OpTime
- Phoenix
- Prelude
- Radiant
- Radar
- Resolute Hospital Billing
- Resolute Professional Billing
- Security
- Slicer Dicer
- Stork
- Tapestry
- Welcome Kiosk
- Willow Ambulatory
- Willow Inpatient
- Wisdom
To learn more about Epic’s APIs, visit App Orchard, where community members like you can explore and access their selection of apps.
Stay Up-To-Date With Our Epic News Articles
Choose HealthTECH for Epic Staff Augmentation
HealthTECH specializes in just one niche—the healthcare IT/EMR/EHR space—with more than 20 years of deep industry experience in this market. Because of our depth and breadth of experience, we have extensive networks and are extremely well connected with professionals in this industry who provide services to hospitals and insurers—and can therefore rapidly respond to requests for staff augmentation. In fact, we’re the fastest, most knowledgeable, and reliable recruiting team in the EMR/EHR industry, thanks to our sole focus on fulfilling healthcare IT human resource needs.
Because HealthTECH is a boutique-sized firm, we provide personalized service with agility, which allows your facilities to receive top quality service when you need to fill in staffing gaps with top-shelf professionals in the United States.
Because of our ability to match healthcare facilities with the professionals they need, HealthTECH has experienced unprecedented growth over the past few years and we’re confident that this will continue as our clients continue to ramp up hiring needs. We’ve prepared for this, though, so that we can continue to provide health care facilities with the rapid fulfillment they’ve come to expect from HealthTECH.
In response to our growth (which means that we have an increasingly greater network to provide you with the Epic consultants you need), we’ve expanded our operations and specialized recruiting functions, and streamlined our processes and delivery systems. This allows us to continue to stand out as the team that provides the first-in-class consultants needed to optimize Epic applications and maximize your facilities’ ability to deliver world-class health care services.
CIO or IT Director Needing Epic Consulting Support?
Our specialized consultants can help you implement, optimize, and manage your healthcare IT systems efficiently.
Trusted by leading healthcare organizations across the country — Get a response within 24 hours.
Epic Consulting FAQs
What is Epic software used for?
Hospitals and health systems in the United States use this information technology to store, organize, and share electronic medical records with medical professionals and patients. Typically, health care systems that use Epic are larger providers.
Epic benefits health care providers by allowing them to customize applications in ways that dovetail with their needs. Screens and workflows can be personalized for fast and flexible use, with specialty applications available to further enhance the customizations. Providers can improve quality of care through the use of Epic’s predictive analytics and embedded decision support tools. Tasks are efficiently streamlined and mobile apps keep medical professionals connected. Not surprisingly, healthcare providers rank Epic as the “best acute and best ambulatory EMR for physician productivity and effectiveness.”
The patient-facing portal, MyChart, is one example of an Epic module, and it allows patients and their families to have quick and easy access to personal health information. This portal allows them to schedule appointments, message their health care providers, complete questionnaires, benefit from e-visits, and play an interactive role in their own health management. If hospitalized, they can use MyChart Bedside to access patient education materials, personalized for them, plus their appointment schedules; request help, when needed; communicate with their care team; and more.
Is Epic an EHR or an EMR?
Epic is a robust, cloud-based EHR that is leveraged by a wide range of hospitals and hospital groups; independent medical practices; hospice care providers; and more. Epic is ideal for specialist referrals, patient monitoring, peer-to-peer consultations, ongoing patient care, and so much more.
What are the benefits of EHR?
According to the Office of the National Coordinator for Health Information Technology (ONC), the benefits of an EHR system include an enhanced, seamless flow of information within the healthcare industry that can actually transform the way care is delivered. The ease of access to crucial health-related information, ONC says, improves patient care and participation, boosts the coordination of care, improves diagnostics —which in turn can improve patient outcomes—and offers up practice efficiencies and cost savings.
What are the Epic consulting services that HealthTECH Resources provides?
HealthTECH Resources offers a full spectrum of Epic consulting services, from high-level tasks like project management to more granular specialties. These include Epic consultants with niche expertise in areas like data cleaning and migration; training and process documentation; implementation, upgrade, integration, and optimization; and go-live cutover and post-live support. Professionals have in-depth experience serving as analysts, application coordinators, directors, instructional designers, program managers, and more. When your healthcare organization needs Epic consultants, reach out to us to share your needs and we’ll effectively match you with outstanding experts.
How do Epic consultants help with EHR implementation, integration, and optimization?
When a healthcare facility is implementing the Epic application, Epic consulting experts can help in the following ways:
- Create goals, tasks, timelines, and deadlines for the project
- Keep project scope and budget front of mind, and help to effectively allot resources throughout the implementation
- Epic consultants with integration specialties identify workflow challenges and work around them to maximize the implementation
- And those with optimization niche expertise will configure and customize your application in streamlined ways for maximum success
What type of facilities typically benefit from Epic consulting services?
Epic dominates the market share for large acute hospital care in the United States. This robust EHR software allows organizations to store, access, and share electronic health records (EHR) is also being used in clinics—inpatient and outpatient—and with ambulatory services and more. In this article, we reported how Epic maintains 250 million patient records with nearly a 33 percent hospital market share overall. Plus, usage numbers continue to grow, particularly with large healthcare systems. More importantly, HealthTECH Resources has professionals in our vast network that can help your healthcare organization decide if Epic is the right choice for you.
What does an Epic consultant do if they’re placed with our healthcare facility?
Our outstanding recruiting and staffing team with a proven track of excellence will work with you to ensure that you get Epic consultants with the niche knowledge and experience you need for your projects and workflows. We augment staff for hospital systems, insurers, universities, and other facilities and institutions, including EHR consultants who are analysts, application coordinators, instructional designers, project managers, program managers, directors and more. These second-to-none professionals will have experience in one or more of these Epic modules. We can have your Epic consultant staffing needs addressed within 48 hours with either a temporary placement, or there’s also the option to select contractor-to-hire professionals and permanent placements as well.
What are the benefits of augmenting my current IT department with an Epic consultant during an implementation or upgrade project?
Epic consulting companies can help fill in staffing gaps by providing people with the skill sets needed to successfully complete an Epic implementation, Epic upgrade, or and Epic refuel project. HealthTECH Resources goes above and beyond other Epic consulting firms—ready and willing to help your healthcare organization analyze your needs and source the professionals you need from our deep network of Epic consulting professionals. Our boutique-style agency leverages our exceptional leadership as we lead the way in providing outstanding Epic consulting services.
What is HealthTECH’s process for pairing the right Epic consultant with a healthcare facility?
When you contact us, we’ll carefully listen to your precise needs, ask relevant questions, and help you to conduct analyses. If there’s a secret sauce in our process, it’s our in-depth experience, extraordinary professional networks, passion, and exceptional leadership.
Can I request Epic consulting professionals with expertise in certain Epic modules?
Absolutely! We take immense pride in offering consultants who possess specialized expertise spanning a diverse array of Epic modules. Here at HealthTECH Resources, we believe we stand out from the competition by consistently staying up to date with the latest advancements, including the newest Epic modules, as well as maintaining an extensive network of seasoned Epic consultants who are at the forefront of their field with cutting-edge knowledge and skills.
My facility is in need of EPIC implementation/consulting services, how do I get started?
Contact us today by either filling out our online form or calling us at (602) 903-7961. With unparalleled expertise in healthcare IT and an extensive network of top EPIC consultants, we can find the right solution for your facility. We look forward to discussing your Epic project staffing needs.
How can I become part of your Epic consultant network?
You can find open positions here. Please click on the currently available professional positions you qualify for and read the more detailed descriptions. Then click on the orange “Apply For Job” button to submit your application. Or you can submit your resume or apply for open positions through LinkedIn. Thank you for your interest in becoming part of the premier HealthTECH network!