How to ‘Be’ the CIO Your Organization Needs in 2016


In our recent post, “How Technology is Affecting Hospitals from the Top Down: The Role of Today’s CIO,” we addressed the evolving CIO role and the gap that’s formed in the traditional IT department. We highlighted the one way to fill this void – through the empowerment of your team. However, more is needed to ensure your personal success and ultimately that of your employer.

To help you be the CIO your organization needs in 2016, we offer three simple, yet effective ways to excel in these times of technological and professional revolution:

Be prepared to make change. You have substantially less time to be hands on in all things IT. Instead, you’re constantly moving and meeting, and that places more accountability on your IT personnel than ever. Therefore, take time to evaluate their skillsets and make sure they align with your 2016 objectives. If not, find the gaps and fill them with competent individuals, either permanent staff or health IT consultants. Make sure they also have the confidence necessary to take the reins of their responsibilities, as well as the flexibility to adapt to changing organizational goals and requirements.

Be an effective communicator. There’s no doubt that you’re interfacing with more people and departments than ever before. It’s important that you can effectively communicate the value your team contributes and how it impacts the organization’s bottom line from project to project. It’s also important that you be a good listener to understand your internal customers’ challenges and needs to ensure you can deliver that value.

Be one with your team. Communication with your team has never been as important since you’re not as readily available as you possibly once were. Maximize your time with them in scheduled meetings by getting status updates and understanding their needs and concerns. Since you’re likely the one making the purchasing decisions, make sure you can communicate their needs to vendors and executives or empower them to get directly in touch. This is critical to ensuring everyone’s satisfaction and your organization’s success.

What other goals do you feel are necessary to be an effective CIO in the New Year? Please share them with the HealthTECH Resources community on LinkedIn, Facebook, or Twitter!

How Technology is Affecting Hospitals from the Top Down: The Role of Today’s CIO


The impact technology is having on information technology (IT) personnel within hospitals and other healthcare organizations is tremendous. CIOs are no longer behind a curtain controlling the switches on all of a hospital’s systems. Instead, our head IT professional is often found center stage, explaining how the latest technology will affect operations and how to get in front of the next technological advancement or federal healthcare IT mandate in order to minimize impact to business. In fact, in a recent article, the CIO of NewYork-Presbyterian Hospital equated her position to that of candidates in a presidential election, prompting readers to consider what exactly the role of a CIO should entail.

Additionally, the 2015 Gartner CIO Agenda Report tells us that CIOs must put vision ahead of control, pulling them from their traditional place of facilitating implementations alongside employees, which may leave a gap in the IT department. So how does a CIO ensure that initiatives are fulfilled while he or she focuses on the larger picture? The answer is simple. It all comes down to having qualified and trustworthy IT professionals and empowering them to make certain decisions, provide direction, and execute the tasks at hand.

What changes have occurred within your organization’s IT structure? And what solutions were put in place to bridge the gaps? Share with the HealthTECH Resources community on LinkedIn, Facebook, or Twitter!